Refund:
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Refund eligibility: To be eligible for a refund, services must have been paid for in full and must not have been rendered or completed.
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Refund request: To request a refund, you must contact us in writing and provide a detailed explanation of the reason for the refund request.
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Refund approval: All refund requests are subject to review and approval by our management team. If the request is approved, we will process the refund within 14 business days.
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Refund amount: The refund amount will be based on the portion of services not yet rendered or completed at the time of the refund request.
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No refunds for completed services: We do not offer refunds for services that have already been completed or rendered in full.
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Partial refunds: In certain circumstances, we may offer partial refunds based on the extent to which services have been rendered or completed.
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Non-refundable services: Certain services may be marked as non-refundable, and no refunds will be issued for these services.
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Refunds via original payment method: All refunds will be issued via the original payment method used to purchase the services.
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Changes to refund policy: We reserve the right to make changes to our refund policy at any time, and any changes will be posted on our website.
Need help?
Contact us at starpromotionagency@gmail.com for questions related to refunds.